Let’s just put it out there: all heating companies in RI are not the same. There, you said it. Some promise low prices but arrive four hours late – if they show up at all. Others are certainly punctual but, wow, to they charge you for it. Customer service and competent heating companies in RI shouldn’t be hard to find.
Fortunately, the majority of heating companies in RI are honest, hard-working suppliers. But while the employees themselves mean well they often haven’t received the training more complicated systems require. By investing the time to identify a great heating contractor, you’ll save money in the long run.
But how can you tell the great heating contractors from the not-so-great ones? When interviewing heating companies in RI, you should ask a few basic questions:
- How long have you been established? Longevity and stability within the industry should translate to knowledgeable technicians who truly care about your comfort and safety.
- Can you provide references? Be wary of a company that hems and haws before giving you names and numbers of satisfied customers. Wouldn’t you be proud to show off your good work? Yeah, so should these guys!
- Do you offer 24-hour emergency service? Please ask this question before you have an emergency. You’ll be happy you did.
- Can I call and talk to a heating technician without having to paid any fees? Any good heating company should offer free phone advice for the DIY or the person who simply just has a question and doesn’t really need or want to pay for advice. Keep in mind though many questions can be answered over the phone there are times where it is necessary to perform diagnostic tests to determine what is wrong and how to fix the problem.
Compare the answers and you’ll be able to determine which heating companies might work for your needs. Once you’ve made your decision, schedule a maintenance appointment; it’s a perfect way to test out a heating company’s business ethics and customer service attitude.