Things happen at times when we least expect it. You may not be anticipating that at the first hour in the morning when you need to shower urgently, you notice that just a few drops of water are coming out of the tap. After investigating, you find that there’s a leak in the pipe. So, where can you get a 24 hour plumber? This is the first time that you have experienced this problem, and you’re worried that you might end up calling the wrong 24 hour plumber.
This is a good example of a scenario that you should imagine to make yourself prepared in the case it happens to you. The best way to find a professional 24 hour plumber is to research for plumbing contractors, heating and cooling technicians, as well as flood service companies before you encounter an actual emergency.
How to choose a 24 hour plumber
A great way is to look up customer reviews online and evaluate the comments of past customers regarding their experiences with a company. Keep in mind that mistakes do happen, but for a company that has earned several negative reviews, and a dot of positive reviews, better watch out.
- Judge a company by the manner it handles those reviews. Find out if they rectified the situation, or explained what really happened in that case. Trust a company that can do something to correct their work if any problem happens instead of raising a long argument. This is the best way to determine how a company handles its online reputation.
- A reputable 24 hour plumber provides a price for the work to be done before everything begins. Instead of asking a price quote or an hourly rate over the phone, it’s best to have an onsite estimate. Also, check if the company adds a “trip charge” to the price quote when sending their technician on site.
- Look if the company has any awards given by the industry and the area that it has served. These awards are physical evidence of the plumbing company’s commitment to their clients and the community.
- During the actual work, observe if the technician is nervous or showing any sign that he’s not firm in doing the job. In this case, inform the company immediately, and find another 24 hour plumber.
When you search for a 24 hour plumber, you’ll come across one or a couple of sites that offer a flat rate on labor and materials. You should try that one!